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Quality Inspector Location: Stoke-on-Trent Main Purpose of the Role To verify and document the conformity of incoming materials, in-process work, and finished products against approved specifications, drawings, and quality standards. The Quality Inspector acts as the front line of product assurance, ensuring that only conforming product moves forward in the manufacturing process, and that evidence of inspection and traceability is maintained in accordance with ISO 9001 and Factory Production Control (FPC) requirements Scope of the Role The Quality Inspector operates across all stages of production, from goods-in through to final inspection and release. The role covers dimensional, visual, and functional inspection, defect identification, nonconformance recording, and maintenance of traceability documentation. The position provides factual inspection data and feedback to the Quality Manager, Continuous Improvement Engineer, and Manufacturing Engineer to support root cause analysis, process improvement, and compliance verification.

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Head of Internal Sales Key Responsibilities Lead, organise and balance workloads within the estimating/internal sales team to ensure strong performance and responsiveness. Streamline processes to deliver efficiency gains and improve quote turnaround time. Manage and drive improvement projects, including the implementation and optimisation of system upgrades (RealTime) to make order entry processes simpler and more accurate. Motivate, coach and develop the team, building capability and engagement.

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