Join a dynamic team as a Client Experience Advisor, delivering exceptional, personalised support to clients and retailers while representing a world-class luxury brand. This role offers the opportunity to resolve queries across multiple channels, drive client satisfaction, and contribute to continuous improvements in service operations. Ideal for motivated, energetic professionals with strong communication and problem-solving skills, this position allows you to create memorable experiences and build lasting client relationships.
The Opportunity
The UK Client Relationship Centre is a part of our Customer Experience function.
Join a high-performing team as a Workflow & Real-Time Analyst, where you will monitor live service performance, manage resources, and provide actionable insights to ensure optimal customer experiences. This role offers the opportunity to influence operational efficiency, support staff in real time, and contribute to the modernisation of workforce management systems. Ideal for analytical, proactive professionals with strong communication skills and experience in workforce management tools, this position allows you to make a tangible impact on service delivery and operational excellence.
Role Overview:
We are looking for a passionate, self-motivated Workflow & Real-Time Analyst to join our Customer Relationship Centre team.
Become part of a high-performing team as a Customer Service Specialist, delivering exceptional support and personalised experiences to clients and retailers of a leading luxury brand. This role offers the opportunity to manage queries across multiple channels, resolve issues efficiently, and contribute to continuous improvements in service operations. Ideal for proactive, client-focused professionals with strong communication and problem-solving skills, this position allows you to make a meaningful impact on customer satisfaction and loyalty.
Duties:
The UK Client Relationship Centre is a part of our Customer Experience function.
Production Manager
Reports to: Head of Manufacturing
Main Purpose of the Role
To be responsible for leading our multi-functional production teams, to help ensure adherence to KPI's with regard to costs, efficiency, quality and customer expectations. To help plan, coordinate and control our production processes, whilst driving continuous improvements via a "right first time" approach. To develop strong relationships with the production teams, other departments and stakeholders.
Scope of the Role
The Production Manager is responsible for managing the overall performance and functionality of the Production Function.
Job Title: Design Engineer
Location: Luton
Overview of the Company:
The client are Europe's largest system supplier of garage doors, doors, frames and door operators.
Our teams are made up of over 3,000 members who between them serve private, trade and industrial customers. Since 1955 our policy to deliver quality over quantity is ingrained at the heart of our company, something fully represented by our values and endorsed with ISO9001 accreditation.
Main purpose of the role:
As a Design Engineer, you will play a key role in designing, developing, and improving our product portfolio, ensuring they meet quality, safety, and performance standards.
An excellent opportunity has arisen for a skilled CNC Nesting Engineer to optimise material usage and support efficient production through expert use of BOOST and RADAN nesting software. This hands-on role is central to ensuring accurate nests, smooth CNC punching and folding operations, and close collaboration with engineering and production teams to enhance quality, efficiency, and workflow reliability. Ideal for a detail-focused manufacturing professional with strong nesting, problem-solving, and sheet-metal process knowledge, the position offers the chance to influence continuous improvement and contribute to high-standards manufacturing performance.
Purpose of Role
To create Nests for the Trumpf CNC Punching and TruBend centre machines using BOOST (Trumpf) nesting software and RADAN nesting software.
An excellent opportunity has arisen for a detail-driven Technical Documentation Specialist to support the creation, maintenance, and accuracy of product information across a diverse engineering portfolio. This hands-on role involves producing BOMs, manuals, technical drawings, and database updates while supporting engineering change processes and collaborating closely with development teams. Ideal for a technically minded individual with strong written communication skills and a passion for engineering, it offers the chance to contribute to high-quality product delivery within a fast-moving automotive technology environment.
Role Purpose
This role is responsible for generating and updating technical documentation for both new and existing product ranges, as well as maintaining internal and external product databases.
An exciting opportunity has arisen for an expert AUTOSAR ECU Debugging Specialist to join a high-performing engineering team focused on resolving complex, low-level automotive software issues. This specialist role is central to diagnosing failing builds, CPU reset behaviour, and embedded software faults using professional debugging tools, ensuring software delivery remains stable and on schedule. Ideal for a technically exceptional engineer with deep AUTOSAR Classic expertise and strong hands-on debugging capability, the position offers the chance to make a critical impact in a fast-paced, issue-driven environment.
Role Summary:
We need a highly experienced AUTOSAR ECU specialist to support deep-level debugging of automotive ECUs.
An excellent opportunity has arisen for a meticulous Quality Inspector to play a key role in ensuring product conformity across all stages of a fast-paced manufacturing environment. This hands-on position is central to maintaining ISO 9001 and Factory Production Control standards, providing accurate inspection data, managing nonconformities, and strengthening overall product assurance. Ideal for a detail-driven professional with strong problem-solving skills and quality systems knowledge, the role offers the chance to directly influence process capability, compliance, and customer confidence.
Main Purpose of the Role
To verify and document the conformity of incoming materials, in-process work, and finished products against approved specifications, drawings, and quality standards.
An exceptional opportunity has arisen for a dynamic Head of Internal Sales to lead and develop a high-performing estimating and internal sales function within a fast-growing manufacturing business. This influential role focuses on driving operational efficiency, improving processes, strengthening customer service performance, and empowering a team to deliver consistent, high-quality results. Ideal for a strategic yet hands-on leader, it offers the chance to shape capability, enhance systems, and make a meaningful impact within a progressive, customer-focused organisation.
Key Responsibilities
Lead, organise and balance workloads within the estimating/internal sales team to ensure strong performance and responsiveness.