Join a globally recognised luxury automotive brand renowned for delivering exceptional customer experiences. As a Client Experience Advisor, you will play a key role in supporting customers throughout their ownership journey, providing proactive and responsive service across multiple channels. This is an exciting opportunity to build strong client relationships, resolve queries, and deliver a premium, personalised experience within a fast-paced, customer-focused environment.
The Opportunity
The UK Client Relationship Centre is a part of our Customer Experience function.
Join a globally recognised organisation known for delivering high-quality products and customer-focused solutions. As a Customer Service Representative, you will provide essential post-sale support across multiple channels, handling both technical and non-technical enquiries. This role offers the opportunity to resolve customer issues, coordinate with internal teams, and deliver a seamless service experience within a fast-paced, collaborative environment.
Duties:
General Customer Service includes post-sale technical and/or non-technical customer service and support across multiple sub-families for business and/or end-consumer customers including:
Remote Customer Service: Providing customer service and support via phone, online chat, or text including:
Call centre-based customer support in response to a high volume of low complexity inquiries
Customer issues analysis and resolution (typically performed in an office environment) in response to a lower volume of higher complexity inquiries
Distribution Centre Customer Service: Performed in a distribution centre, product returns/repair centre, or field walk-in customer service facility including:
Acting as liaison between customers, production and distribution departments related to specific customer orders
Providing technical and non-technical customer support in a walk-in service centre
Incumbents matching this specialisation are not compensated based on achievement of sales targets.
Join a globally recognised automotive organisation at the forefront of engineering innovation and transformation. As a Senior Systems Engineer - Process & Capability, you will play a key role in shaping and enhancing systems engineering practices across complex product lifecycles. This is an exciting opportunity to influence process development, drive best practice, and support the delivery of advanced technologies within a collaborative, forward-thinking environment.
Overview
Talented individuals with experience of real-world systems engineering (automotive, aerospace, defence or rail) who want to shape how products and services are engineered in the future.
Join a globally recognised luxury automotive manufacturer driving innovation across next-generation vehicle programmes. As a Senior Project Planner, you will play a critical role in shaping and managing complex engineering schedules from concept through to delivery, ensuring alignment across cross-functional teams. This is a high-impact position offering the opportunity to influence programme success, optimise planning processes, and support the delivery of cutting-edge automotive technologies within a fast-paced, collaborative environment.
Key Accountabilities & Responsibilities
Working with the Pre-KO cross functional teams, establish aligned programme content
Responsible for creating the EO Master schedules on behalf of the Engineering Operations team, in the Pre-KO phase programmes, using the project Timing plans
Responsible for hand over of EO Master schedules to the relevant EO project team as the project travels through
Responsible for establishing and running the Pre-KO Engineering Operations Sync session
Responsible for analysing project Engineering Operations timing constraints using vehicle and unit timing plans, and EO Master Schedule documents
Responsible for preparing reporting decks to communicate project summaries to be used in the EO Architecture reviews
Responsible for assisting EO team with major plan updates (driven by significant shifts in programme timing)
Manage EO critical path template, ensuring continual improvement and alignment to the EO Framework
Knowledge, Skills & Experience
Previous experience in a similar role in Project Management with track record of delivery
End to end understanding of automotive project delivery, from concept through to final testing activity
Proven ability to create complex plans ensuring dependant activities are linked
Experienced in using planning software tools
Ability to consume large amounts of detailed information and summarise succinctly
Ability to present complex data & issues to a varied audience
Negotiation and adaptability skills
Relevant degree or equivalent experience preferred
Desirable
Understanding of commodity delivery plans
Experience of stakeholder management at all levels
Project management qualification
Personal Profile - Essential
An individual with a customer first mindset who is easy to do business with and makes people feel special, driven to deliver experiences that are personalised, transparent and dependable.
Job Title: Electrical Engineer - 37009204
Location: Solihull
Summary:
Electrical Engineering researches, develops, designs, and tests electrical components, equipment, systems, and networks. Designs electrical equipment, facilities, components, products, and systems for commercial, industrial, and domestic purposes.
Responsibilities typically include:
Managing projects / processes, working independently with limited supervision.
Coaching and reviewing the work of lower level professionals.
Job Title: Software Integration Defect Lead Engineer - 37161315
Location: Warwickshire
This role is responsible for Issue Management using structured problem-solving techniques, to ensure Software issues are correctly managed across all EVA25 Programs within the Motion and Propulsion Domain.
Key Responsibilities:
Responsible for SW Issue management using structured problem-solving techniques.
Responsible for defining and governing the issues management process for Motion & Propulsion SW Controls.
Works with Integration Teams, ECU Squads and ITP teams to triage issues and identify relevant squad for each issue.
Role Title: HR Consultant - 37190429
Location: Coventry
The Opportunity
This role is an HR Consultant role based in Coventry - the team operates hybrid working therefore working remotely from home for some of the time, and attending the office for 2-3 days a week. The role sits within the Contact Centre within HR Direct which acts as the first point of contact for general HR queries from all business colleagues and managers.
This employee focused role sits in the Contact Centre within HR Direct. The role is primarily to clarify and resolve employee enquiries relating to HR processes and policies, including (but not limited to) recruitment, performance, reward or employee relations matters.
Role Title: EDS 3D CAD Design Engineer - 37130087
Location: Coventry
Role Purpose:
As an EDS Design Engineer within the PVO Team, you will be involved at all stages of the design and development process. You will liaise directly with customers, and the cross-engineering teams, to provide and deliver effective engineering solutions. Responsible for the inception, development and release 3D Harness design and packaging across a broad range of company prototype projects.
Role Attributes
Key Aspects of the role
Create 3D CAD for LV and HV Harnesses (CATIA V6) Electrical and Electronic installations collaborating closely with Electrical, Chassis, and Powertrain design teams.
Join a globally recognised automotive brand with a prestigious presence in international motorsport. As a Partnerships Senior Account Manager, you will play a key role in managing high-profile sponsorships and delivering impactful partner activation campaigns across global racing events. This is an exciting opportunity to work at the intersection of sport, marketing, and commercial strategy, driving partner engagement and brand visibility within a fast-paced, high-performance environment.
Location:
Gaydon
Outline of Role
Motorsport is part of a wider motorsport department and competes in the Dakar Rally and FIA World Rally-Raid Championship.
Join a globally recognised automotive organisation known for its commitment to innovation and operational excellence. As a Senior Buyer, you will play a key role in managing end-to-end procurement activities, from sourcing and supplier selection to contract negotiation and performance management. This is a high-impact position offering the opportunity to drive cost efficiencies, build strategic supplier relationships, and support complex projects within a dynamic, collaborative environment.
Duties
Accountable for obtaining goods/services required by the organisation including:
Direct Operations (Production) Procurement processes include:
Product/Service Sourcing
Supplier Selection
Pricing/Terms Negotiation
Order Processing
Contract Administration
Supplier Performance Management
May include Strategic Sourcing
Responsibilities typically include:
Managing large projects or processes with limited oversight from manager.