Manufacturing Systems Trainer – 36799325 (1082)

A leading global automotive manufacturer is looking for a Manufacturing Systems Trainer to support its Manufacturing Digitalisation & Innovation programmes in Birmingham. The role involves designing, delivering, and evaluating blended learning solutions, including classroom, online, and on-the-job training, to ensure end users adopt new systems effectively. Ideal for a technically minded professional with strong presentation skills and experience in manufacturing environments, this position bridges business and technology teams to maximise the impact of system deployments and change initiatives.

Role Profile
You will be working within the Business Systems Delivery team, which is the crucial bridge between technical delivery and companywide adoption, acting as the mechanism to maximise the value and benefit of the Manufacturing Digitalisation & Innovation programmes within the business. The team combines change management, business readiness and testing expertise to deliver a high-quality end user deployment experience across the global footprint.

This opportunity is for a Manufacturing Systems Trainer position within the wider Manufacturing Digitalisation & Innovation Team.

Key Performance Indicators

• Create and deliver blended learning packages
• Define, engage and align stakeholders in preparation for deployments / feature releases
• Ensure clear, agreed training delivery plans are executed on time
• Host on and off-site training events across our sites
• Demonstrate excellent business behaviours including team working
• Collaborate with Business Process, Testing, Training, System specialists and Comms teams for the capability being deployed

Key Accountabilities and Responsibilities
The Trainer's overarching objective is ensuring robust delivery of deployment releases to business end users, getting the organisation engaged and ready for the change, and ensuring that the change is adopted and sustained.
In order to achieve this, the Trainer will be able to monitor and manage the impact of change.

Key activities include:

• Process assessment and stakeholder identification in the form of a Training Needs Analysis (TNA)
• Design, Create and Deliver role-based user training
• Developing training content including classroom courses, online learning courses, assessments, videos, simulations, and quick reference guides
• Evaluating the users' level of knowledge at appropriated levels
• Identify and onboard Early Adopters and Super Users
• Conducting training impact assessments
• Creating stakeholder training and engagement plans, and supporting the communication of these to relevant end users
• Managing user access
• Any other given task that falls into the employee's qualifications or abilities

Skills:

• You'll need a technical mindset, with the ability to digest and simplify technical documentation
• You'll need strong presentation skills
• You'll need experience of collaboration and cross functional team working
• You'll need some exposure to Manufacturing environments
• You'll need high standards for written materials
• You'll need to create standard training delivery plans
• You'll need good experience with the Microsoft Office suite
• You'll need to liaise between the business, technology teams and support teams
• You'll need to speak and write coherently and fluent in English
• You'll need to participate in meetings or workshops and communicate confidently in front of an audience
• You'll need a relevant degree or equivalent working experience preferred

Essential:

• Excellent presentation and communication skills
• Experience in learning data analysis, metrics, and reporting
• Excellent behaviours to allow interaction at all organisation levels from shop floor to Director
• Working with business partners, internally and externally
• Working with international colleagues (European, Chinese, Indian, Brazilian, Slovakian, etc)
• Structured, organised and disciplined in approach to planning
• Ability to deliver with urgency
• Ability to work with ambiguity
• Self-directed and self-paced

Desirable:

• Familiar with Manufacturing Execution Systems (MES)
• Experience of using Atlassian applications, eg; JIRA / Confluence
• Experience working with SAP Learning Management System (LMS) in Success factors
• Experience with EnableNow / RISE