Quality Systems Coordinator

Quality Systems Coordinator

The Role

The Quality Systems Coordinator is responsible for supporting the Operational Excellence & Quality Team with maintaining the company's integrated business management system and supporting introduction of new standards.

Currently this includes working with ISO 9001, IATF 16949, ISO 14001, TISAX / ISO 27001, ISO 26262, ISO 21434, ASPICE and ISO 45001.

Main Duties & Responsibilities

The primary responsibility of the Business Management System Coordinator is to help ensure that the integrated business management system is maintained and reported on as required by the business. The role holder will also be involved in supporting addition of new content to the management system as required for the implementation of additional standards.

Key Responsibilities

Responsibilities include, although are not limited to the following:

• Maintenance of the integrated management system
• Continual improvement of the integrated management system
• Updates to the integrated management system for the adoption of additional standards (currently focussed on TISAX, ISO21434 and ISO45001)
• Preparation of material for Management Review Meetings
• Internal auditing (primarily ISO9001 / IATF16949)
• In addition, the role holder may support:
• Processing existing product customer support requests, including returns (RMA), investigations (including 8D facilitation), non-warranty requests
• Non-conformity report status tracking, content checking, chasing updates and escalating where required
• Coordination of H&S activities e.g. ensuring relevant health and safety forms, certificates and other evidence are kept up to date
• Other ad hoc activities as required to support the business

Relevant Knowledge & Experience

Candidates should assess their suitability against the following essential and/or desirable relevant

knowledge and experience:

Essential:

• Degree in Engineering or other numerate/scientific subject or equivalent experience
• Strong knowledge of management system standards and regulatory standards
• Experience of developing new processes
• Experience of conducting internal audits (internal auditor certificate for ISO 9001:2015

• minimum)
• A good understanding of process efficiency and KPI management

Desirable:

• Trained IATF 16949 internal auditor
• Experience of supporting Health & Safety management
• Relevant Health & Safety qualifications
• Knowledge of IATF 16949, ISO 14001, TISAX, ISO 26262, A-SPICE, ISO 45001 or similar