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Issue Management Specialist - 36349100 (1026)

Warwick, Warwickshire

EV & Battery » Electrical Systems

Competitive salary

Part time / Contract

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Title - Issue Management Specialist- 36349100
Location - Warwickshire

Duties:
  • This role (issue management specialist) is responsible for overseeing the identification, tracking, and resolution of integration issues across complex systems.
  • While the role demands a high level of technical understanding, it is not hands-on in nature. The successful candidate will ensure consistent adherence to established processes, effective utilisation of issue management tools and clear and transparent reporting to senior stakeholders
  • Key aspects of this role involves the ability to drive actions based on clear KPI's around defect management with stakeholders across the company.
  • Strong skills in developing metrics, dashboards, and professional presentations are essential.

Skills:
  • Strong knowledge of issue and defect management processes and tools.
  • Proficiency in root cause analysis techniques and problem-solving methodologies.
  • Ability to develop, interpret, and present metrics, KPIs and performance dashboards
  • Solid understanding of software integration principles and dependencies.
  • Excellent communication skills, with the ability to lead discussions on complex or sensitive matters.
  • High attention to detail and process discipline.
  • Ability to identify areas of weakness and where help is needed
  • Experience working within structured project governance frameworks (e.g., PMO, programme teams).
  • Familiarity with Agile and Waterfall delivery models.
  • Ability to maintain and update issue registers and tracking systems with accuracy and rigour.
  • Ability to facilitate regular issue review meetings, ensuring clear ownership and timely follow-up.
Education:
Educated to degree level, or equivalent relevant experience

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