Administration Specialist - 37476558 (1348)
London, Metropolitan Police
Other Specialisms » Software
Competitive salary
Part time / Contract
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Job Title: Administration Specialist - 37476558
Location: London
About the Role
We require some short-term support, during a critical period of change for an exceptional individual to support our Customer Services team with critical day-to-day administration support. This position requires a proactive, self-motivated individual with a strong work ethic who is comfortable working independently.
You will need to be extremely organised with excellent attention to detail and accuracy, and able to work on your own initiative to support our Customer Services Teams in processing high volumes of documents through defined processes.
This role is mainly remote, with occasional visits to our Old Street (London) office. 5th floor, The Script, 44 Featherstone St, London EC1Y 8RN
What You'll Be Doing
Skills & Experience
Essential Attributes
Location: London
About the Role
We require some short-term support, during a critical period of change for an exceptional individual to support our Customer Services team with critical day-to-day administration support. This position requires a proactive, self-motivated individual with a strong work ethic who is comfortable working independently.
You will need to be extremely organised with excellent attention to detail and accuracy, and able to work on your own initiative to support our Customer Services Teams in processing high volumes of documents through defined processes.
This role is mainly remote, with occasional visits to our Old Street (London) office. 5th floor, The Script, 44 Featherstone St, London EC1Y 8RN
What You'll Be Doing
- Support the end-to-end process of actioning all third-party fines received including Parking Charges and Congestion Charges.
- Support the creation and processing of invoices and supporting letters that will be issued to all clients along with making appropriate adjustments before being issued.
- Updating all supporting documents and platforms to ensure data continuity across the business.
- Provide administration support for subscription/rental services, utilising our Salesforce platform.
- Provide support for all rental booking processes
- Provide support to the wider Pivotal & THE OUT teams where required.
Skills & Experience
- Extensive experience in a similar role where data input and accuracy were required.
- Excellent written and verbal communication skills required (fluent in English, both written and verbal).
- IT literate with a good aptitude of learning new systems. Salesforce experience ideal.
- Able to work independently but also take direction as part of the wider team.
- Comfortable joining video calls to support the wider team in meetings
Essential Attributes
- Organised.
- Adaptable.
- High attention to detail
- Accountable.
- Ability to prioritise workload.